Lakeland College Support Portal

Good Morning,

At this time, Microsoft has not updated their stance regarding the print spooler service to mitigate the risk posed by the CVE-2021-34481 printing vulnerability nor have they communicated a timeline for one.

IT has added additional network security protocols and made changes internally as a workaround to provide print services and as of today, network print services have been restored.

In order to provide printing services this way, we need to ensure we are not inviting unnecessary risk to the environment as the printing vulnerability still exists. Lakeland is instead repositioning the security systems to protect us as much as possible.

We would please ask all Lakeland College members to revisit our cyber security awareness training at https://lakelandcollege.cyberaware.d-zone.ca/login and complete or refresh yourself on cyber awareness training. This is the most important step that our faculty and staff can do to help keep our network protected.

In the days ahead, IT technicians will be contacting those of you who had temporary printer setups to move your connections back to the way they originally were. 

It is important to note that Microsoft has not issued a fix for this vulnerability.  The measures we are taking are to improve our security posture only.

We want to thank everybody for their patience while we worked through this vulnerability and will continue to keep you updated as information becomes available.

Information Technology

https://lakelandcollege.freshservice.com/

Ext 8599